Help Center

Find answers and get support for InspeekAI

Getting Started

Learn how to upload and process your first insurance document

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Document Upload

Tips for uploading different types of insurance documents

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AI Simplification

Understanding how our AI processes and simplifies policies

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Translation

Get your simplified policies in your preferred language

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Billing & Payments

Information about pricing, payments, and refunds

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Privacy & Security

Learn about how we protect your sensitive documents

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Popular Help Articles

Step 1: Go to the Upload page from your dashboard.
Step 2: Choose your file (PDF, JPG, PNG, or DOCX).
Step 3: Select the insurance type (Health, Life, Motor, etc.).
Step 4: Click "Upload & Process" and wait for AI analysis.

Most documents are processed within 2-5 minutes. Complex or lengthy policies may take up to 10 minutes. You'll receive an email notification when processing is complete.

Yes! We use bank-grade security with 256-bit encryption. Your documents are automatically deleted after 30 days and we never share your information with third parties.

You get 5 free uploads every month. After that, each additional upload costs ₹50 and is charged automatically to your payment method when you upload.

Yes! We support 45+ languages. After your policy is simplified, use the translation feature to convert it to Hindi, Tamil, Bengali, or any other supported language.

If you're not satisfied with the simplified output, contact our support team within 24 hours for a full refund. We're committed to providing accurate and helpful analysis.