Documentation

Getting Started

Welcome to InspeekAI! This guide will help you understand and use our AI-powered insurance policy simplification platform.

What is InspeekAI?

InspeekAI uses artificial intelligence to analyze complex insurance policies and convert them into easy-to-understand summaries. Our platform helps you:

• Understand what your insurance policy covers
• Identify limitations and exclusions
• Get translations in 45+ languages
• Make informed decisions about your coverage

Quick Start

Uploading Documents

Supported File Types

File Requirements

• Maximum file size: 10 MB
• Image quality: Ensure text is clear and readable
• Language: English and major Indian languages supported
• Document type: Must be an insurance policy document

Upload Process

1. Go to the Upload page from your dashboard
2. Select "Choose File" and pick your document
3. Select the insurance type from dropdown
4. Add optional title for easy identification
5. Click "Upload & Process"
6. Wait for processing notification

Understanding Results

After processing, your simplified policy summary includes these sections:

Coverage Details

• Sum Insured: Maximum coverage amount
• Policy Term: Duration of coverage
• Premium: Cost of the policy
• Deductibles: Amount you pay before insurance kicks in

What's Covered

Bullet-point list of all covered benefits, treatments, or scenarios specific to your policy type.

Limitations & Exclusions

Important information about what's NOT covered, waiting periods, and coverage limits.

Special Conditions

Specific terms, requirements, or conditions that apply to your policy.

Translation Feature

Translate your simplified policy summary into any of 45+ supported languages.

How to Translate

1. Open your processed document
2. Click the "Translate" button
3. Select your preferred language
4. Wait for translation to complete
5. Review translated summary

Supported Languages

Managing Documents

Dashboard Overview

Your dashboard shows all uploaded documents with their processing status:

• Processing - Document is being analyzed
• Completed - Analysis finished, ready to view
• Failed - Processing failed, try again

Document Actions

• View: See simplified summary and original document
• Translate: Convert to different language
• Download: Export as PDF
• Share: Send summary via email
• Delete: Remove document and analysis

Auto-Deletion

For your security, documents are automatically deleted after 30 days. You can:

• Change auto-deletion settings in your profile
• Download summaries before deletion
• Manually delete documents anytime

Billing & Payments

Pricing Model

Payment Process

1. Add payment method to your account
2. Upload documents as needed
3. Charges apply automatically for uploads beyond free limit
4. Receive email receipt for each transaction

Billing History

View all transactions in your account settings:

• Date and amount of each charge
• Document processed
• Payment method used
• Download tax invoices

Troubleshooting

Common Issues

Upload Failed

• Check file size (max 10 MB)
• Ensure supported file format
• Verify stable internet connection
• Try different browser

Processing Failed

• Document may not be an insurance policy
• Text quality too poor to read
• Unsupported language
• Corrupted file

Poor Analysis Quality

• Upload higher quality image
• Ensure document is complete
• Contact support for manual review
• Request refund within 24 hours

Getting Help

If you're still experiencing issues:

• Check our FAQ section
• Contact support via contact form
• Email us at support@inspeek.ai
• Call +91 12345 67890 (9 AM - 6 PM IST)

API Reference

API access is available for business users. Contact sales for more information.

Planned API Endpoints

• POST /api/upload - Upload document for processing
• GET /api/status/{id} - Check processing status
• GET /api/result/{id} - Retrieve simplified summary
• POST /api/translate - Translate summary

Interested in API access? Contact our sales team for early access and pricing.